INTRODUCTION
Please read this Privacy Policy to understand how Alkhaleej Takaful Insurance and its associated or affiliated group companies (“ALKHALEEJ TAKAFUL INSURANCE”, “we”, or “us”) use and protect the information you provide through any ALKHALEEJ or ALKHALEEJTAKAFUL branded websites (collectively, the “Website”).
By accessing any part of the Website or providing information to us, you consent to the use and transfer of your information in accordance with this Privacy Policy.
We reserve the right to update or amend this Privacy Policy at any time at our sole discretion. You agree to review this page regularly to stay informed of any updates.
Your continued use of the Website constitutes acceptance of any changes made.
If you are a customer of Alkhaleej Takaful Insurance, details of how your information is collected and used will also be outlined in the terms and conditions of the specific product or service you hold.
In the event of any conflict between this Privacy Policy and the terms of your specific product or service, the terms of that product or service shall prevail.
INFORMATION WE COLLECT FROM YOU
You can generally visit this Website without identifying yourself or providing personal information.
However, certain areas of the Website may require us to collect personal information, including but not limited to your name, postal and email addresses, telephone and fax numbers, employment details, date of birth, and banking information.
USE OF INFORMATION COLLECTED
Domain-related information collected is not used to personally identify you. Instead, it is aggregated to measure website performance, such as the number of visits, time spent on the Website, and pages viewed.
This information helps us improve the Website and enhance user experience.
When personal information such as your name or email address is collected (for example, via forms or email), we will generally inform you at the time of collection how it will be used.
We may use your personal information for the following purposes:
We may also contact you regarding products and services offered by Alkhaleej Takaful Insurance or selected third parties that may be of interest to you.
Communication may be made via post or phone unless you opt out, and via email or electronic means where permitted by law or with your consent.
You may withdraw your consent at any time.
Your information will be treated as confidential. However, it may be shared within our organization or disclosed externally in the following cases:
We may process your information outside the State of Qatar, where data protection laws may differ.
We may monitor and record communications (calls, emails, etc.) for training, verification, legal, and service quality purposes.
By using the Website, you consent to the use of your information as described.
PROTECTING YOUR PRIVACY
The Internet operates globally, and using it involves transmitting data internationally. By using this Website, you acknowledge and agree to such data processing.
We do not guarantee the security of information transmitted over the Internet.
Our Website may contain links to third-party websites not controlled by us and not covered by this Privacy Policy.
These third-party websites may collect and use your information according to their own privacy policies.
We are not responsible for the content, security, or practices of such external websites.
You are responsible for reviewing their policies and terms before using them.
You are responsible for informing us of any changes to your personal information, such as address or name updates.
This can be done by visiting a branch or submitting a change request form.
For any questions, please contact us at cs@alkhaleej.com or call +974 4484 1111.